These will be used anytime you log directly into mysunlife.ca/western or use the my Sun Life Mobile App.
You will be prompted to establish a Sun Life access ID and password (unless you have done so for a previous Sun Life account). Your date of birth, country of residence, postal code and your account number. Your Western employee ID (nine digits) or your Sun Life account number (03479 followed by your 9-digit Western ID number). Here is information you may be required to provide: The first time you login to your account, either through the Western login page (using your Western credentials) or directly at mysunlife.ca/western, you will be asked to verify your identity and register. Registering for access to your Sun Life account Need assistance? Please contact the Sun Life Customer Care Centre at 1-86. * Note – you may be asked to authenticate and provide further information at login. Your account number is 03479 followed by your 9-digit Western ID number. Members may download the my Sun Life Mobile App, available for smart phones to review their account online, any time, on the go *. All members can go directly to mysunlife.ca/western and use their Sun Life access ID and password to login. 
Active employees may use their Western user ID and password on the Pension Plan login page at Western. 
Instructions for registration may be found below. The first time you access your account at Sun Life you must register.
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